Shop with a Specialist via Video is a new feature from Apple

Shop with a Specialist over Video, a special live shopping experience for customers in the US, was introduced by Apple on March 14. In a secure, one-way video shopping session, Shop with a Specialist over Video connects iPhone users with a retail team member. Customers may browse the newest models, discover new features, and learn about Apple Trade In offers, carrier bargains, upgrading to iOS, and other financing choices with the help of this new service.

Karen Rasmussen, Apple's president of Retail Online, stated, "We’re constantly innovating to deliver an even more personalized experience for our customers, meeting them where they are to deliver the best of Apple . With Shop with a Specialist over Video, our team members are excited to connect with customers and provide exceptional service as they learn about which iPhone best suits them."

Improving customers' shopping experiences

Shoppers may visit apple.com/shop/buy-iphone and quickly connect with an Apple Expert for top-notch support and guidance on choosing the finest iPhone model in just a few clicks. Once linked, buyers may use their carrier or the Apple Trade In program to compare features, colors, and sizes to get the best offer.

Buy the Newest iPhone 14 Collection Online with a Pro

The impressive dual-camera system, the potent A15 Bionic chip, and all-day battery life are among the features of the beautifully crafted and tough iPhone 14 and iPhone 14 Plus, which are now available in a brand-new shade of yellow. The iPhone 14 Plus offers the longest battery life of any iPhone to date. These versions have ground-breaking safety features including Collision Detection and Emergency SOS via satellite, which enable customers to receive the assistance they need even when there is no cellular or Wi-Fi access. The iPhone 14 and iPhone 14 Plus are priced at $799 and $899, respectively, and come in midnight, starlight, (PRODUCT)RED, blue, purple, and the new yellow. By trading in an iPhone 11 or later through apple.com/store utilizing Shop with a Specialist over Video, in the Apple Store app, or at Apple Store locations, customers in the U.S. may get up to $600 in credit toward an iPhone 14 device.

Getting in Touch with a Specialist

Buyers in the US may shop with a specialist through video every day from 7 a.m. to 7 p.m. PT on apple.com/shop/buy-iphone. A member of the Apple team will share their screen on camera during the session, but they won't be able to see the client. Customers may reach a Specialist 24 hours a day by chat or phone if they discover that a session is not accessible or view the website after business hours.

Karen Rasmussen, Apple's president of Retail Online, stated, "We’re constantly innovating to deliver an even more personalized experience for our customers, meeting them where they are to deliver the best of Apple . With Shop with a Specialist over Video, our team members are excited to connect with customers and provide exceptional service as they learn about which iPhone best suits them."

Improving customers' shopping experiences

Shoppers may visit apple.com/shop/buy-iphone and quickly connect with an Apple Expert for top-notch support and guidance on choosing the finest iPhone model in just a few clicks. Once linked, buyers may use their carrier or the Apple Trade In program to compare features, colors, and sizes to get the best offer.

Buy the Newest iPhone 14 Collection Online with a Pro

The impressive dual-camera system, the potent A15 Bionic chip, and all-day battery life are among the features of the beautifully crafted and tough iPhone 14 and iPhone 14 Plus, which are now available in a brand-new shade of yellow. The iPhone 14 Plus offers the longest battery life of any iPhone to date. These versions have ground-breaking safety features including Collision Detection and Emergency SOS via satellite, which enable customers to receive the assistance they need even when there is no cellular or Wi-Fi access. The iPhone 14 and iPhone 14 Plus are priced at $799 and $899, respectively, and come in midnight, starlight, (PRODUCT)RED, blue, purple, and the new yellow. By trading in an iPhone 11 or later through apple.com/store utilizing Shop with a Specialist over Video, in the Apple Store app, or at Apple Store locations, customers in the U.S. may get up to $600 in credit toward an iPhone 14 device.

Getting in Touch with a Specialist

Buyers in the US may shop with a specialist through video every day from 7 a.m. to 7 p.m. PT on apple.com/shop/buy-iphone. A member of the Apple team will share their screen on camera during the session, but they won't be able to see the client. Customers may reach a Specialist 24 hours a day by chat or phone if they discover that a session is not accessible or view the website after business hours.

The Finest Apple Store

With features like Today at Apple, Apple makes it simple and convenient for users to discover the newest goods and accessories, get in touch with knowledgeable staff, or pick up new skills. While choosing a device and payment plan, consumers may get assistance from Apple team members in person, online, through video, or via individualized suggestions on the Apple Store app.

The Finest Apple Store

With features like Today at Apple, Apple makes it simple and convenient for users to discover the newest goods and accessories, get in touch with knowledgeable staff, or pick up new skills. While choosing a device and payment plan, consumers may get assistance from Apple team members in person, online, through video, or via individualized suggestions on the Apple Store app.